Emotional support is mostly being heard: someone who takes your feeling seriously before trying to change it. Xiaoyu is an AI emotional companion built around that idea — free to start, no download, and available at the hours when people usually need it most.
You can start with “I do not know how I feel” or “I only want someone to listen.” Xiaoyu aims to respond with care and can help you explore a feeling or try the guided “Sort it out” flow. It may misunderstand you, and you can ask it to change its approach. An AI response is a starting point for reflection, not an assessment of you.
Use the chat when you want to put something into words, prepare for a conversation or reflect on a story that affected you. Mood check-ins can help you look back at what you recorded. Keep room for friends, family and professional support too: AI companionship does not replace the people who can know you and help in the real world.
Your messages are processed by the AI provider or channel used to generate the reply, and retained records are subject to storage limits. If the service-improvement setting is on, humans may review account-unlinked copies with automated masking of recognizable identifiers. Masking is not guaranteed anonymity. You can turn that setting off and manage supported saved memories; the privacy policy explains the details.
Free energy lets you try conversation without a payment card. Available allowance, model choice and text length affect how much you can use; optional paid plans and purchases have separate terms. Xiaoyu is not therapy, diagnosis or a crisis service. It cannot monitor your safety or contact emergency help for you. Seek real-world support directly when you need it.
No. Xiaoyu provides AI companionship, not diagnosis, treatment or professional care. It can be wrong and cannot take responsibility for your safety.
You can open the app when you want to talk, subject to service availability and your energy allowance. It is not a staffed emergency or crisis service.
The selected AI provider or channel processes your request. With service improvement enabled, humans may also review account-unlinked copies. You can switch off future inclusion in that review queue in privacy settings.
Contact local emergency services, an appropriate support service or a trusted person directly. An AI companion cannot arrange emergency help or replace immediate human support.
Xiaoyu is an emotional companion, not a replacement for professional care. If you are in crisis, please contact your local emergency number or a crisis line.